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Document assistant for a private hospital group

We turned a procedure archive of thousands of pages into an enterprise assistant that answers with cited sources.

Sector
Healthcare
Duration
9 weeks
Team
4-person team
Year
2025

Starting point

Clinical and administrative procedures were scattered across different folders, and staff spent an average of 12 minutes finding the right document.

Services involved

What we did

We classified the document archive and separated it by access level.
We built an assistant that cites the source document and section number in its answers.
We provided permission-based access through the hospital's own authentication.
We added a feedback and review dashboard to monitor answer quality.
Results
12 min → 40 sec
time to find information
88%
correct answer rate
2,400+
indexed documents

Other work

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